Any and all the information collected on this site will be kept strictly confidential.
All information will only be used by Candletime.co.uk. and will not be passed to third parties, other than to fulfill our promise to your agreed consent to send you details of offer, promotions and events, as well as news of new and existing products, or information regarding the Candletime Loyalty Scheme, including the Yankee Loyalty Scheme.
To send you emails we use Mailchimp as our email marketing provider and to enable us to do this you have to provide us with your consent to do this. Ths is done via a mailchimp form sent to your email address, this enables your consent to be recorded. You may also sign up in store, or via an email request, to receive an initial email and this will enable you to provide your consent as described above.
You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at firstname.lastname@example.org.
Where we have obtained your consent for processing of personal data about you, you have the right to withdraw your consent at any time. Where we process personal data about you in ways for which your consent is not required, for example to record your order or purchase history, you may ask us to cease processing, or restrict the nature of the processing, if you wish.
You may request a copy of the personal data we hold about you. This includes obtaining personal data about you in electronic form to provide to a third party should you wish to do so.
We will update or amend personal data we hold about you if you inform us of inaccuracies
We retain personal data for the period required for processing, and where we are under an obligation to do so, for example billing data is retained in accordance with anti-money laundering and financial records keeping requirements.
If you have a concern or complaint about our processing of personal data, please contact Candletime Meadowhall Ltd, 25 The Gallery, Meadowhall centre Sheffield S9 1ER, phone 01142 569770 email email@example.com
If you are not satisfied with our processing of personal data, how we have responded to your complaint about the processing of personal data, or you believe our processing of personal data is not in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO) by calling +44 (0)303 123 1113, or visiting https://ico.org.uk/concerns/
personal data - We take the security of your personal data seriously, and use security policies, standards, technologies and ongoing training to safeguard the personal data we process from improper access, use, alteration, destruction and loss.
Where we share your personal data with other companies as described above, we require those companies to process your personal data to an equivalent level of security.
All enquiries relating to data protection, including communications should be addressed to Candletime Meadowhall Ltd, 25 The Gallery, Meadowhall centre Sheffield S9 1ER, phone 01142 569770 email firstname.lastname@example.org Changes to this policy - This policy was last updated on 18th Mayl 2018. When changes are made to this policy, we will publish the changed policy on our websites with details of the changes.
A cookie is a small file which is placed on your computer or device's hard drive. They make certain features of a website possible, such as sharing content with friends on social networks or allowing us to improve, both your user experience and the experience of others, by monitoring how the website is navigated.
The website uses the following cookies set out below.
These enable you to carry out some essential functions on the website, such as maintaining log in details for a transaction or preserving your basket. They also help by minimising the need to transfer information across the internet and expire when you terminate your browser session.
Google Analytics Cookies
This website uses Google Analytics. This is a web analytics service provided by Google enabling us to monitor how the website is accessed and navigated - we use this information to make improvements to the general user experience.
This website uses Facebook plugins that enable our customers to comment on products, share, like and recommend pages to their friends.
This website uses AddThis sharing widgets enabling our customers to share pages with their friends via a number of different social media platforms.
Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.
If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – http://en.wikipedia.org/wiki/Spyware. You can also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.
Our Site Security
Our payment service provider is SagePay.
It is their top priority to ensure that our customers’ transaction data is kept secure at all times.
All transaction information passed between merchant sites and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.
Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.
Sage Pay’s systems are scanned quarterly by Trustwave which are an independent Qualified Security Assessor (QSA) and an Approved Scanning Vendor (ASV) for the payment card brands.
Sage pay is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.
Links to banks
Sage Pay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
TERMS OF WEBSITE USE
If you have any concerns about material which appears on our site, please contact us at email@example.com
RELIANCE ON INFORMATION POSTED & DISCLAIMER
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
ACCESSING OUR SITE
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
OUR SITE CHANGES REGULARLY
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute ,common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
loss of income or revenue; - loss of business - loss of profits or contracts - loss of data - loss of goodwill - wasted time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombsor other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack by breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
LINKS FROM OUR SITE
JURISDICTION AND APPLICABLE LAW
Home Living, Juliana, William Widdop, Button Corner, Amore, Bambino are registered trademarks which belong to Widdop Bingham Limited.
INFORMATION ABOUT US
www.Candletime.co.uk is a site operated by Candletime (Meadowhall) Ltd, we are a Limited Company registered in England and Wales (Reg. No. 5078186). Our VAT number is GB 836294896
PARTICULARS OF OWNERSHIP
This website is owned and operated by Candletime (Meadowhall) Ltd
Candletime (Meadowhall) Ltd
Reg. office 210 Ecclesall Road, Sheffield S11 8JD
Trading Address: 25 The Gallery, Meadowhall Centre, Sheffield, S9 1ER